Promenade, a music & technology blog, penned by Eoghan O'Neill.
Promenade
Aug21

Written by:eoghan
Tuesday, August 21, 2007 

Barbara StreisandThe Consumer Association of Ireland (CAI) today published a letter it sent to MCD, motivated by 95 complaints representing 343 ticket holders to the Barbara Streisand concert in Celbridge.

No matter what you think of Madame Streisand's music (or, for that matter, of people prepared to cough up a fortune to sit in a field and listen to it) the letter presents a long list of complaints from a large number of punters.

The letter seeks not only a refund but also compensatation for the complainants for "their lack of enjoyment of the concert" (although I do note that the lack of enjoyment they talk about is not of the musical kind).

Citing the The Sale of Goods and Supply of Services Act, 1980, the letter also claims a breach of the 'law of contract' and that the punters in question are - therefore - entitled to a "remedy". Hmmmm. Roll on MCD's reply, which - it would seem - we can expect the CAI to publish on their website.

Tags:

2 comment(s) so far...

Re: Babs & MCD: the plot thickens?

Why on eart would they offer compenstation?? the problem is that CAI lack bite when it comes to real consumer issues and then decide to launch a very public campaign about an issue like this that affects a very small number of people - even in the sense of this event. 343 represents less that 3% of the 12,000 tickets that were available at the event.

People were complaining about mud which they should of expected and even with tank track underfoot it will still be slippy (with our without high heels).

One entrance to the car park? I'm sure that was in the plan agreed with the CC and Garda. Hardly a shortcoming - Marlay Park only has one entrance to it's main car park. Since we don't have any purpose built venues, one would expect such a delay.

Where were the CAI when VAT was being applied to tickets like a fun tax?

By Monday Monday on   Tuesday, August 21, 2007

Re: Babs & MCD: the plot thickens?

Monday Monday - why would they ever offer compensation? One scenario in which it is arguably worth their while doing so, I outline in another blog posting. Check it out here: http://www.cluas.com/indie-music/Default.aspx?tabid=75&EntryID=294

By eoghan on   Tuesday, August 21, 2007

Your name:
Your email:
(Optional) Email used only to show Gravatar.
Your website:
Title:
Comment:
Security Code
Enter the code shown above in the box below
Add Comment   Cancel